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Frequently Asked Questions


Is The Knowledge free?

The Knowledge is free for a three-month trial period. After that, it costs £8 a month or £80 for an annual subscription – and new subscribers get a 50% discount for the first year.


How do I sign up?

Simply enter your email address on our home page and click the “sign up” button.


Do I have to give my credit card details to try The Knowledge?

No, we don’t ask for payment details upfront. When your three-month free trial comes to an end we will email you to let you know how to subscribe.


When will I receive the newsletter?

We publish at lunchtime during the week, and a little earlier at the weekend.


Can I preview the newsletter before I sign up?

Yes, the latest issue is available on our home page.


I can’t find the newsletter

Check your junk/spam folder, just in case.

If it’s not there, or if you have any other issues, email [email protected].

One easy fix is to add our email address ([email protected]) to your contacts. You can find out more here.


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For any issues related to paid subscriptions please email [email protected].


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We’re sorry you’re thinking of leaving us. If you are a paid subscriber and would like to downgrade to the free abridged version of the newsletter, click here. And if you are currently receiving the free abridged version of the newsletter and want to stop receiving that newsletter altogether, there’s a button at the bottom of every email.


I want to access The Knowledge via the App Store, how can I do this?

The Knowledge app is only available to paying subscribers, so please sign up here to subscribe. Then enter the email address you used to sign up for instant access.


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